Treatment resistant skid-row alcoholics react to organised empathy

Chafetz M.E., Blane H.T., Hill M.J. eds. Frontiers of alcoholism. New York: Science House, 1970.

Later to become founding director of the US National Institute on Alcohol Abuse and Alcoholism, in the late 1950s Dr Morris Chafetz of the Massachusetts General Hospital conducted a remarkable series of studies which proved that an alcohol clinic’s intake and performance can be transformed by the simple application of empathy and organisation.